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1. ææ§ããšã³ã³ããã¹ã
人éã®èšèªã¯æ¬è³ªçã«ææ§ã§ããåèªã¯è€æ°ã®æå³ãæã€å¯èœæ§ããããææ ã¯ã³ã³ããã¹ãã«å€§ããäŸåããŸãã
- å€çŸ©æ§: è€æ°ã®æå³ãæã€åèªïŒäŸïŒãã¯ãŒã«ãã¯æž©åºŠãŸãã¯åªããŠããããšãæå³ããå¯èœæ§ããããŸãïŒã
- ã³ã³ããã¹ãäŸåæ§: åããã¬ãŒãºãç°ãªãã³ã³ããã¹ãã§ç°ãªãææ ãæã€å¯èœæ§ããããŸãã
2. ç®èãšã¢ã€ãããŒ
ç®èãšã¢ã€ãããŒãæ€åºããããšã¯ãæ©æ¢°ã«ãšã£ãŠéåžžã«å°é£ã§ããããããããã¯çŽ æŽãããïŒãã®ãããªå£°æã¯ãåšå²ã®ããã¹ããç¶æ³ã«ãã£ãŠã¯ãæ¬åœã«è¯å®çã§ããããšããéåžžã«ç®èã§ããããšããããŸãã
3. åŠå®ã®åŠç
åŠå®èªïŒnotãneverãnoïŒãææ ã«äžãã圱é¿ãçè§£ããããšã¯äžå¯æ¬ ã§ãããæ ç»ã¯æªããªãã£ããã¯è¯å®çãªææ ã§ãããåçŽãªåèªæ°ã§ã¯ãã®ãã¥ã¢ã³ã¹ãèŠéãå¯èœæ§ããããŸãã
4. çµµæåãšé¡æå
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5. ã¹ã©ã³ã°ãå°éçšèªãã¹ãã«ãã¹
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6. ãã¡ã€ã³åºææ§
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7. ããŒã¿çæ§ãšã¯ãã±ã
å€ãã®ããŒã¿ã»ããã§ã¯ãäžç«çãŸãã¯ãããã«è¯å®çãªææ ãã匷ãåŠå®çãªææ ãããäžè¬çã§ããå¯èœæ§ããããMLã¢ãã«ãåãããå¯èœæ§ã®ããäžåè¡¡ãªããŒã¿ã»ããã«ã€ãªãããŸãã
8. æåçãªãã¥ã¢ã³ã¹ãšèšèªã®ããªãšãŒã·ã§ã³
ææ è¡šçŸã¯ãæåãèšèªã«ãã£ãŠå€§ããç°ãªãå ŽåããããŸããããæåã§ç€Œåæ£ãããŸãã¯çŽæ¥çãšèŠãªãããããšããå¥ã®æåã§ã¯ç°ãªã£ãŠèªèãããå¯èœæ§ããããŸããå€èšèªææ åæã«ã¯ãæŽç·Žãããã¢ãã«ãšåºç¯ãªèšèªåºæã®ãªãœãŒã¹ãå¿ èŠã§ãã
ã°ããŒãã«ãªèŠç¹: åç±³ã§è»œåŸ®ãªäžæºã衚æãããã¬ãŒãºã¯ãæ±ã¢ãžã¢ã§ã¯åŒ·ãèŠæ ãšèŠãªãããå Žåãããã°ããã®éãããåŸãŸããåæ§ã«ãæå笊ã®äœ¿çšãæèŠã®çŽæ¥çãªè¡šçŸã¯ã倧ããç°ãªãå ŽåããããŸãã
9. 䞻芳æ§ãšå®¢èгæ§ã®æ€åº
䞻芳çãªå£°æïŒæèŠãææ ã衚çŸãããã®ïŒãšå®¢èгçãªå£°æïŒäºå®æ å ±ïŒãåºå¥ããããšã¯ãæ£ç¢ºãªææ åæã®åææ¡ä»¶ã§ããæã«ã¯ã客芳çãªå£°æã䞻芳çã§ãããšèª€è§£ãããããšããããŸãã
10. å«ççèæ ®äºé ãšãã©ã€ãã·ãŒ
å ¬éãœãŒã·ã£ã«ã¡ãã£ã¢ããŒã¿ã®åéãšåæã¯ããã©ã€ãã·ãŒãåæãããã³æ å ±ã®æœåšçãªèª€çšã«é¢ããå«ççãªçåãæèµ·ããŸããçµç¹ã¯ãããŒã¿ä¿è·èŠå¶ãšå«çã¬ã€ãã©ã€ã³ãéµå®ããå¿ èŠããããŸãã
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1. æç¢ºãªç®æšãå®çŸ©ãã
é£ã³èŸŒãåã«ãäœãéæãããã®ããçè§£ããŠãã ããããã©ã³ãã®ææ ã远跡ããŠããŸããã顧客ã®é¢è±ãçè§£ããŠããŸããããããšã補åã®æ¬ é¥ãç¹å®ããŠããŸããïŒæç¢ºãªç®æšã¯ãããŒã¿éžæãšåæã¢ãããŒããå°ããŸãã
2. é©åãªããŒã«ãšæè¡ãéžæãã
ç®æšãšæ±ã£ãŠããããŒã¿ã®çš®é¡ã«åã£ãææ åæããŒã«ãšã¢ã«ãŽãªãºã ãéžæããŠãã ããã埮åŠãªåæã«ã¯ãé«åºŠãªMLãŸãã¯ãã£ãŒãã©ãŒãã³ã°ã¢ãã«ããã°ãã°å¥œãŸããŸãã
3. ãã¡ã€ã³åºæã®ãã¬ãŒãã³ã°ããŒã¿ã«çŠç¹ãåœãŠã
ã¢ããªã±ãŒã·ã§ã³ãæ¥çåºæã®å Žåã¯ããã®ãã¡ã€ã³ã«é¢é£ãããã¬ãŒãã³ã°ããŒã¿ã䜿çšããŠãã ãããç¬èªã®ãã¡ã€ã³åºæã®ããŒã¿ã§äºåãã¬ãŒãã³ã°æžã¿ã¢ãã«ããã¡ã€ã³ãã¥ãŒãã³ã°ãããšã粟床ãå€§å¹ ã«åäžããå¯èœæ§ããããŸãã
4. ããŒã¿ã培åºçã«ååŠçãã
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5. è€æ°ã®ææ åææ¹æ³ãçµã¿åããã
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6. ããæ·±ãã€ã³ãµã€ãã®ããã«ææ æ€åºãçµã¿èŸŒã
ææ ã®ãçç±ããçè§£ããããšãéèŠãªå Žåã¯ãææ æ€åºãçµ±åããŠãäžæºãåã³ãæ··ä¹±ãªã©ã®ç¹å®ã®ææ ãæããã«ããŠãã ããã
7. 人éã®ç£èŠãšæ€èšŒ
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8. é²åããèšèªãšãã¬ã³ãã®ååãææ¡ãã
ãœãŒã·ã£ã«ã¡ãã£ã¢ã®èšèªã¯çµ¶ããé²åããŠããŸããã¬ãã·ã³ã³ã宿çã«æŽæ°ããã¢ãã«ãåãã¬ãŒãã³ã°ããæ°ããã¹ã©ã³ã°ãçµµæåãã³ãã¥ãã±ãŒã·ã§ã³ã¹ã¿ã€ã«ã«å¯Ÿå¿ããããã«æŠç¥ãé©å¿ãããŠãã ããã
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